Tech Operations Support
The behind-the-scenes tech support that keeps your business running.
Find the right tech to support your business's essential tasks
Turn your tools into systems that work together
Hand off tech tasks and issues you don't want to deal with
You don’t need to become an expert in every platform, troubleshoot every website issue, or spend hours figuring out why an automation stopped working.
If you find yourself...
It's time to start delegating.
I help small businesses, consultants, coaches, educators, nonprofits, and online course creators manage the technical and operational side of their business—so you can focus on the work only you can do.
Your Tech Operations Support:
The person behind the scenes making sure your tech actually works.
You have a business to run. You shouldn’t have to spend your time figuring out why a form isn’t working, updating five different pages with the same information, troubleshooting checkout, or trying to make your platforms talk to each other.
That’s where I come in.
I provide hands-on technical and operations support for small businesses, coaches, consultants, educators, nonprofits, and online program creators.
Think of me as your behind-the-scenes tech partner—someone who can jump into the systems, figure things out, make the updates, troubleshoot the problems, and keep the pieces moving.
Website Projects & Tech Updates
Get the website work done without having to figure it out yourself.
I can help with website projects and specific technical updates such as:
- Sales and landing pages
- Program and event pages
- Website content and layout updates
- Website troubleshooting
- Domain redirects and forwarding
- Basic SEO updates
- WooCommerce product setup and updates
- Software selection, setup, integration, and testing
- Troubleshooting website and supporting software issues
Great for: new offers, launches, website projects, or those “I need this fixed/updated and I don't want to figure it out myself” moments.
Programs, Courses & Events
I can manage the tech and backend details so you can focus on delivering the course experience.
For courses, programs, retreats, memberships, workshops, and events, I can help with:
- Registration systems
- Program sales pages
- Participant tracking
- Waivers and required forms
- Welcome and onboarding systems
- Calendar setup
- Zoom setup
- Automated reminders
- Registration follow-up
- Checkout experience and payment plans
- Program roster
- Customer journey mapping
From the moment someone registers to the moment they show up for your program, I can help make sure the customer journey works.
Forms, Automations & Workflows
Make the behind-the-scenes process happen automatically.
I can build, update, test, and troubleshoot systems that move people through your business without requiring you to manually manage every step.
This can include:
- Setting up registration and intake forms and contracts
- Creating waivers and questionnaires
- Welcome and reminder emails
- Follow-up workflows
- Automated multi-step client journeys
- Workflow testing and troubleshooting
- Automated filing of customer data in a way that is useful for your business
- Documentation of how your automation works
Great for: “People are falling through the cracks,” or “We're doing this manually every single time.”
Sales, Checkout & Payments
Make it easier for people to buy—and make sure the right things happen after they check out.
I can help set up and manage the technology behind your offers, including:
- Creating a smooth checkout experience
- Setting up payment links for one-time or ongoing payments
- Creating and managing WooCommerce products
- Coupon codes
- Tracking Inventory
- Redirecting customers to the next steps after checkout
- Payment and checkout troubleshooting
- Testing the customer purchase experience
Great for: launching a new offer, updating an existing one, or fixing a checkout process that involves too many steps for you as a business owner.
Email & Client Communication Systems
Get the right message to the right person at the right time.
I can take care of the technical side of your email communications, including:
- Designing email marketing campaigns
- Scheduling email sequences
- Sending welcome, reminder, and follow-up emails
- Automated notifications
- Email list/subscription updates
- Email template updates
- Troubleshooting email issues
- Connecting forms to automated emails
Great for: businesses that communicate with clients through multiple email touchpoints.
Research, Troubleshooting & Problem Solving
When you don't know what the solution is, that's a job for me, too.
Not every project comes with a neat checklist.
Sometimes you just need someone to investigate.
I can:
- Research software and platform options
- Compare tools and recommend potential solutions
- Investigate technical limitations
- Find workarounds for tech issues you're stuck on
- Figure out why something isn't working
- Test possible solutions
- Help determine which tool makes the most sense for your business
- Implement the solutions we come up with
You don't have to know how to fix it.
You can just tell me what needs to happen.
What Does Working with a Tech Operations Consultant Look Like?
It's like having your own tech operations department, but on a scale that works for your business.
Sometimes you need:
- One annoying problem fixed.
- A new system set up.
- A sales page updated.
- An automation tested.
- A platform researched.
- Someone to finally figure out why something isn't working.
And sometimes you need someone who can become your go-to tech person and handle these things on an ongoing basis.
That's what this service is designed for.
You Bring the Business. I'll Handle the Tech.
You don't need to know exactly which software you need to get the results you're looking for.
You don't need to know whether something is a website problem, an automation problem, or a user-error problem.
And you definitely don't need to spend hours digging YouTube tutorials trying to figure out how to DIY.
Tell me what you're trying to accomplish, and we'll figure out the technology behind it.
Ready to get the tech off your plate?
Let's talk about what you need help with.